Accessible Services

We are dedicated to providing accessible banking services and accessible facilities to people in different needs.

Accessible Webpage & Mobile App

Both our Webpage and Mobile App adopt the accessible design. We strive to provide clear and concise content and support most of the major screen readers for a user-friendly experience.

Accessible Facilities

You can use the Barrier-free Banking Services and Assistive Listening System at all our branches in Hong Kong. Some branches also provide Voice Navigation ATM for you. If you need, please click here to find the nearest branch with accessible services.

Contact Us

Should you have any enquiries, please contact our Customer Services Hotline at:

(852) 230 95555

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