Privacy policy
Privacy Policy Statement
It is the policy of CMB Wing Lung Bank Group (the "Group") to respect the privacy of their customers and keep the information relating to a customer secure and confidential. The Group also educates all staff of the importance of customers' privacy and requires them to comply with the strictest standards of security and confidentiality. Information is collected on the use of web portal from the Group's customers, which include the Group's web portal visitors.
Data Collection and Usage
The Group collects personal data from the Group's web portal visitors on a voluntary basis. Personal information may include name, title, e-mail address, etc. The information is used by the Group for the purposes indicated in the respective screens in which customers are invited to provide personal data and in the following Notice to Customers. Personal information held by the Group is kept confidential and the Group does not use customers' personal information for any purposes other than those already specified to customers herein or in the Group's Notice to Customers or unless such usage is permitted or required by law.
When an individual visits this web portal, the Group records the visit only as a "hit" but does not capture any personal identifiable information about the visitor. The Group gathers and analyzes this information to compile general statistics about usage of the Group's web portal. The Group also collects information about the visit by means of cookies files (Cookies are small pieces of data transmitted to and stored in the visitor's local hard drive). The data obtained would be used for web portal personalization and marketing. Cookies can not retrieve information stored in the visitor's hard disk. The visitor has a choice not to accept the cookies files, but if this is the case, certain functionality may not be available.
Data Disclosure Restrictions
The Group follows strict privacy procedures in regard to protection of personal data. No disclosure of personal identifiable information to third parties is allowed unless the related customer has been previously informed or the disclosure is permitted or required by any law binding on the Group or any of its branches.
Data Retention
The Group retains all records of online transactions for validation and auditing purposes. Information that is no longer required is destroyed.
Data Security
All personal data provided to the Group is secured with restricted access by authorized personnel. Encryption technology is employed for sensitive data to protect customers' privacy during data transmission.
Contact Us
Request for access to data or correction of data or for information regarding policies and practices and kinds of data held should be addressed to:
Data
Protection Officer
CMB Wing Lung Bank Limited
45 Des Voeux Road Central,
Hong Kong
Interpretation
In this statement, "Group" means CMB Wing Lung Bank Ltd., any subsidiary undertaking of CMB Wing Lung Bank Ltd., any direct or indirect parent undertaking of CMB Wing Lung Bank Ltd., any subsidiary undertaking of any such parent undertaking, or any of their related or associated companies including, for the avoidance of doubt, undertakings within the group of China Merchants Group.
June 2009
In compliance with the Ordinance, CMB Wing Lung Bank Ltd ("Bank") would wish to inform you of the following: | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1. | From time to time, it is necessary for customers, potential customers and various other individuals (including without limitation applicants for banking/financial services and banking/credit facilities, sureties, referees, guarantors, providers of security, shareholders, directors, officers and managers of corporate customers or applicants, and sole proprietors or partners of applicants and other contractual counterparties) (collectively, "data subjects") to supply the Group (as defined in paragraph 17 below) with data in connection with various matters including without limitation the opening or continuation of accounts and the establishment or continuation of banking/credit facilities or provision of securities and futures trading, credit card, insurance, tenancy and property management and other banking and financial services. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2. | Failure to supply such data may result in the Group being unable to open or continue accounts or establish or continue banking/credit facilities or provide securities and futures trading, credit card, insurance, tenancy and property management and other banking and financial services for its customers. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3. | It is also the case that data are collected from data subjects in the ordinary course of the continuation of the Group's business relationship with such data subjects, including without limitation, when payments are made to data subjects' accounts, when data subjects instruct the Bank to enter into transactions, when data subjects write cheques, deposit money, repay loans, conduct securities and futures trading, apply for credit cards, request the Bank to provide tenancy and property management services or purchase insurance or other banking and financial products and services. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
4. | The
purposes for which data relating to a data subject may be used will vary depending
on the nature of the data subject's relationship with the Group, which may comprise
all or any one or more of the following purposes:-
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5. | The data of a data subject may be processed,
kept and transferred or disclosed in and to any country (in or outside Hong Kong)
as the Group or any of the transferees contemplated in paragraph 4 may consider appropriate
for the purposes set out under paragraph 4. Such data may also be released or disclosed
in accordance with the local practices and laws, rules and regulations (including
any governmental acts and orders) to which the Group and/or such contemplated transferees
are subject to the applicable jurisdiction (inside or outside Hong Kong). Data held
by the Group relating to data subjects will be kept confidential but the Group is
authorized to provide the data of a data subject to the following parties whether
inside or outside Hong Kong for the purposes set out in paragraph 4:-
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6. | With respect to data in connection with mortgages
applied by a data subject (whether as a borrower, mortgagor or guarantor and whether
in the data subject's sole name or in joint names with others) on or after 1 April
2011, the following data relating to the data subject (including any updated data
of any of the following data from time to time) may be provided by the Group, on its
own behalf and/or as agent, to a credit reference agency:
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7. | USE OF DATA IN DIRECT MARKETING The Group intends to use a data subject's data in direct marketing and the Group requires the data subject's consent (which includes an indication of no objection) for that purpose. In this connection, please note that:
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8. | Under and in accordance with the terms of the Ordinance and the Code
of Practice on Consumer Credit Data approved and issued under the Ordinance, any data
subject has the right:-
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9. | In the event of any default of payment relating to an account, unless the amount in default is fully repaid or written off (other than due to a bankruptcy order) before the expiry of 60 days from the date such default occurred, the account repayment data (as defined in paragraph 8(v) above) may be retained by the credit reference agency until the expiry of five years from the date of final settlement of the amount in default. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10. | In the event any amount in an account is written-off due to a bankruptcy order being made against a data subject, the account repayment data (as defined in paragraph 8(v) above) may be retained by the credit reference agency, regardless of whether the account repayment data reveal any default of payment lasting in excess of 60 days, until the expiry of five years from the date of final settlement of the amount in default or the expiry of five years from the date of discharge from a bankruptcy as notified by the data subject with evidence to the credit reference agency, whichever is earlier. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11. | The Group may have obtained a credit report on a data subject and any of its sureties from a credit reference agency in considering any application for credit. In the event the data subject or any of its sureties wishes to access the credit report or to request to have any personal data of the data subject held by the credit reference agency corrected pursuant to the Ordinance, the Group will advise the contact details of the relevant credit reference agency. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12. | The Group may access the database of a credit reference agency for the
purpose of credit review of any data subject from time to time. In particular, the
Group may access the consumer credit data of any data subject held by a credit reference
agency for the purpose of the review of their existing consumer credit facilities
which may involve the consideration by the Group of any of the following matters:
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13. | In accordance with the terms of the Ordinance, the Group has the right to charge a reasonable fee for the processing of any data access or correction request. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
14. | The person to whom requests for access to data or correction of data
or for information regarding policies and practices and kinds of data held are to
be addressed is:- The Data Protection Officer CMB Wing Lung Bank Ltd 45 Des Voeux Road Central, Hong Kong Telephone: 230 95555 |
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15. | You may, at any time and without charge, choose not to receive our promotional material. You must inform us in writing at the address specified in paragraph 14 or such other updated address as we may notify you from time to time if you do not wish to receive such material. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
16. | Nothing in this Notice shall limit the rights of data subjects under the Ordinance. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
17. | In this Notice, the following terms shall have the following meanings: "Group" and "CMB Wing Lung Bank Group" mean the Bank or its successor, any subsidiary undertaking of the Bank, any related company of the Bank, any associated company of the Bank, any direct and/or indirect parent undertaking of the Bank, any subsidiary undertaking of any such parent undertaking, any of their related companies, any of their associated companies including, for the avoidance of doubt, undertakings within the group of China Merchants Group Ltd (and "Group member" shall be construed accordingly); and The expressions "subsidiary undertaking", "parent undertaking" and "undertaking" bear the meanings under the Companies Ordinance (Cap.32). |
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18. | In case of any discrepancy between the English and Chinese versions,
the English version prevails. |